Privacy Policy

Effective Date: 1 -July - 2026

United Auto Repair & Tire ("Company," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request our services, schedule appointments, or otherwise interact with our business.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect:

We may collect the following types of information:

Personal Information

When you contact us, request an estimate, schedule an appointment, or communicate with us, we may collect:

Full name
Email address
Phone number
Mailing address
Vehicle information (make, model, year, VIN if provided)
Service requests
Appointment details
Payment information (processed securely through third-party payment providers)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Referral source
Website usage data

How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide repair and tire services
Respond to inquiries
Send appointment confirmations and reminders
Provide estimates and invoices
Improve customer service
Improve our website and services
Send service updates and promotional communications (where permitted)
Maintain business records
Comply with legal obligations

Text Messages and Email Communications

If you provide your phone number or email address, you may receive:

Appointment confirmations
Appointment reminders
Service updates
Repair status notifications
Follow-up communications
Promotional offers (only where permitted)

You may opt out of marketing emails by clicking the unsubscribe link in our emails.

You may opt out of SMS marketing by replying STOP to any marketing text message. Standard message and data rates may apply.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to

Improve website functionality
Analyze website traffic
Remember user preferences
Enhance user experience

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Analytics

We may use analytics services to better understand how visitors use our website. These services may collect information such as

Pages visited
Time spent on pages
Device information
Browser information
General geographic location

This information is used only to improve our website and customer experience.

Third-Party Services

We may use trusted third-party providers to help operate our business, including:

Appointment scheduling platforms
Payment processors
Customer relationship management (CRM) systems
Email and SMS communication providers
Website hosting providers
Analytics providers

These providers may access your information only as necessary to perform services on our behalf.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when:

Necessary to provide requested services
Working with trusted service providers
Required by law
Protecting our legal rights
During a business merger, acquisition, or asset transfer

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce our agreements

Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Children's Privacy:

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will promptly delete it.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised Effective Date.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our information practices, please contact us:

United Auto Repair & Tires

(925) 348-3348

[email protected]

5111 Old Redwood Hwy N Petaluma,

Redding, CA 94954

Your Vehicle Deserves
Professional Auto Service

United Auto Repair & Tire Service specializes in diagnostics, complete vehicle inspections, and auto repair and maintenance services. Contact our team today.